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Recruitment of Service Technician

Under the responsibility of the Production Manager and working in close collaboration with the administrative part of the After Sales Service, your role as After Sales Service Technician within Manut lm will be to be a technical expert able to respond to all customer complaints:

Published on 23 December 2020 - Manut-LM

YOUR MISSIONS:

  • Install, maintain, service and/or repair equipment in accordance with customer commitments;
  • Diagnose possible malfunctions and define appropriate palliative solutions;
  • Provide strong support and expertise to customers and installers of our solutions;
  • If necessary, identify potential additional sales (spare parts, maintenance contracts, etc.) in agreement with the sales teams;
  • Manage the after-sales service process by implementing missions and action plans in order to achieve the objectives defined jointly with the line manager;
  • Produce spare parts.

YOUR PROFILE

You are a real player in customer satisfaction.

You are also the technical reference for our field installers.

You arbitrate independently the conditions of access to the guarantee.

Depending on your potential and the after-sales service activity, you could move on to a managerial position supervising an after-sales service team (2 to 3 people)

TRAINING / EXPERIENCE:

2 years of higher education (BTS MI, BTS CRSA, DUT physical measurements), at least 3 years experience in sedentary or itinerant maintenance of industrial products.

SKILLS AND SALARY

  • Electrical technician
  • Good command of English
  • Reading of complex mechanical, electrical and pneumatic sub-assembly drawings
  • Dashboard management
  • Implementation of corrective and preventive action plans
  • Pneumatic knowledge
  • Litigation management

SALARY: from 32 K € per year, other benefits (profit-sharing, bonus, meal ticket.)

To apply, send your application to: gruaueric@gmail.com

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    FRENCH MANUFACTURER

    Manut-LM is proud to be the #1 French Manufacturer of Vacuum Tube Lifting Solutions!

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    A 30+ YEAR EXPERIENCE

    Since its creation in 1987, Manut-LM offers top-quality innovative solutions

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    TAILORED PRODUCTS

    All Manut-LM products are made to measure to fit our clients needs

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    CLOSE TO YOU

    Our sales and technical teams are at your complete disposal to answer your needs quickly